We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Free & Fast Shipping
14-Day Money Back Guarantee
Secure Payment Options
If you have any questions, here are some useful links:
my dog loves it and has been chasing the ball until it stops, she barks at it when it doesn't move, and i press the bottom again and off she goes. brilliant hard toy
great this little ball my dog loves it, it doesn't get stuck anywhere, it comes out on its own, it recharges very quickly with the cable provided.
Well received in advance, my dog loves it
Very good game. I recommend it for medium and larger dogs because it vibrates quite strongly and the ball is relatively hard.
Very good my dogs seem to like it
Excellent toy. My dog always wants to play with it. I recommend
Our dog Shelly really likes to play with this ball. It's just a pleasure to watch her do it. However, owners of dogs with a slightly stronger bite should make sure that the ball can unfortunately be opened quickly. Nevertheless, it is a great toy and provides a lot of fun for Shelly. Until next time!
very happy, thank you. Nice ball works well. My dogs absolutely loved it. I had to charge it 6 times the first day because they kept on wanting to play with it.
Really fun. My dog loves it 🥰
Works great, my dog loves it
It works, even for large dogs, such as Beaucerons, she has a blast
Cool
Ball at the top, my female rottweiller loves it, she goes crazy is played like a cat with🤣 it I recommend her
Great toy my little dog is going crazy with this ball
A surprise for my dog tonight. Tried it if it works